From credit decisioning to grievance redressal, we engineer AI that a regulator can examine and operate it inside your environment, accountable for every result.
Complaints arrive in many languages and through every channel, and each one has to be logged and closed within the timelines the regulator sets.
A credit or servicing decision taken today can be examined months later, and the bank has to show the reason it was made.
Product rules and compliance circulars change often, and every branch has to work from the current version the day it takes effect.
A large share of customers prefer a regional language or a phone call, and a written web form leaves them unserved.
Overdue accounts grow faster than recovery teams, and every conversation has to stay within the conduct rules for collections.
Mule accounts and scams move money in minutes, so checks have to happen inside the transaction and leave a record behind them.
Converts your compliance manuals and product documentation into assessed, multilingual lessons led by an AI avatar of your best trainer, so every branch and contact-centre employee reaches certified competence before serving a customer.
Explore AtlasAnswers a frontline question from your own policy wording and regulatory circulars with the source attached, and compresses the preparation time for an audit or inspection from weeks to days.
Explore CompassHolds collections and policy-renewal conversations in more than fifteen languages at a volume a call centre could never staff, logging every call for independent review.
Explore EvioOperates your account-opening and reconciliation workflows across the applications your teams already use, including legacy systems with no API, and repairs its own steps when a screen changes.
Explore ForgeGuides an applicant through a loan or account-opening form and checks every upload for completeness, lowering the not-in-good-order rate and bringing time-to-fund forward.
Explore LoupeAssesses every loan application or insurance claim against your own rubric with the reasoning attached, so a reviewer sees why each decision was reached and keeps the final call.
Explore PrismA multilingual, voice-first grievance protocol that ensures audit-ready execution in adherence to complex regulatory mandates for tier-one banking.
Read the case studyProcess training for the workforce with AI avatar-led, trainer-independent sessions with role-play simulations and instant query resolution.
Read the case study
