What is a completion record?
A completion record is the record of who completed which module and when. It names the revision of the source material the module was generated from, so the record states what the person was actually trained on. This is the artefact an auditor asks for, and it has to stand without the system that produced it.
Also called: Training record
Why the version matters more than the date
An inspector does not ask whether training was delivered. They name a procedure and a date, then ask for the list of people trained on the revision in force at that moment. Completion against a module is easy to produce, where completion against a document revision requires the link to have been captured at the time. Organisations discover the difference during an inspection, when the module has been revised repeatedly since and the record holds only the latest version.
- The record is the organisation's only evidence that an obligation was met.
- Naming the source revision is what makes the record answer an inspector's question.
- Records outlive the platform, so they have to be exportable in a readable form.
- A completion with no linked assessment evidences attendance rather than competence.
How a completion record works
- Each module is stamped with the identifier and revision of the source it came from.
- Enrolment is written at assignment with the cohort and the due date attached.
- Progress and the assessment attempt are recorded against the learner identity.
- Completion is written with a timestamp and the module revision in force.
- The record is made immutable and retained for the applicable retention period.
How a completion record is evaluated
A completion record is assessed on whether it answers a version specific question years later. Test the following on closed cycles:
- proportion of completions naming the source revision trained on
- time to produce the list of people trained on a given revision
- completeness of assessment evidence attached to each completion
- integrity of records exported out of the delivery platform
- retention period against the applicable regulatory requirement
Limitations, risks and common failure modes
- Modules are revised in place, so earlier completions point at content that no longer exists.
- Completion is written on the final page view rather than on an assessment result.
- Exports lose the version reference and arrive as a list of names and dates.
- Retention follows the platform default rather than the regulatory period.