What we learn operating AI

Every post draws on a system we engineered and still answer for in production, written by the engineers and leaders accountable for it, so each lesson has already been tested against real users and real auditors.

Define an Outcome

Agentic AI27 July 2026

Human-in-the-Loop Data Capture

Most capture pipelines put the reviewer at the end of the line, where a finished extraction looks settled and gets waved through. Oversight earns its keep at the point the agent is unsure, which makes this a placement decision before it is a staffing one.

Shardul SinghCTORead the blog

Tell us the number you need to move

Define an Outcome

What we learn operating AI

Human-in-the-Loop Data Capture

Gemini 2.0 Flash and Agentic Economics

What ‘Hardened’ Actually Means

AI in Drug Discovery

The Model Context Protocol

AI Sanctions Screening

Microsoft 365 Copilot in Production

An LLM Evaluation Framework Teams Use

The Architecture Behind Our Platform

AI in Revenue Cycle Management

Agent Assist for Banking Contact Centers

From Preview to Production

Deploying AI Agents at Scale

Tell us the number you need to move