What we learn operating AI

Every post draws on a system we engineered and still answer for in production, written by the engineers and leaders accountable for it, so each lesson has already been tested against real users and real auditors.

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Agentic AI27 July 2026

Human-in-the-Loop Data Capture

Most capture pipelines put the reviewer at the end of the line, where a finished extraction looks settled and gets waved through. Oversight earns its keep at the point the agent is unsure, which makes this a placement decision before it is a staffing one.

Shardul SinghCTORead the blog

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Define an Outcome

What we learn operating AI

Human-in-the-Loop Data Capture

AI Client Reporting for Asset Managers

Where Agentic AI Is Heading

The AI Operating Model for Health Systems

Input Integrity for Agentic Systems

Migrating Between Foundation Models

AI Design Tools Compared

AI for Treasury and Cash-Flow Forecasting

Latency in Conversational Voice AI

Writing the Anonymised Case Study

Responsible AI in Healthcare

Multilingual Voice Agents in Production

Multilingual AI Customer Service in Banking

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