What we learn operating AI

Every post draws on a system we engineered and still answer for in production, written by the engineers and leaders accountable for it, so each lesson has already been tested against real users and real auditors.

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Agentic AI27 July 2026

Human-in-the-Loop Data Capture

Most capture pipelines put the reviewer at the end of the line, where a finished extraction looks settled and gets waved through. Oversight earns its keep at the point the agent is unsure, which makes this a placement decision before it is a staffing one.

Shardul SinghCTORead the blog

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What we learn operating AI

Human-in-the-Loop Data Capture

Explainable AI in Finance

Domain AI for Legal Work

Function Calling Maturity

Intelligent Document Processing in Insurance

EVIO, Explained

Generative AI in Healthcare

Why Benchmark Scores Don’t Survive Production

The ReAct Pattern in Production

Perpetual KYC

Automated Research Tools in Production

LLM-as-a-Judge

Multimodal, Multilingual AI

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