What we learn operating AI

Every post draws on a system we engineered and still answer for in production, written by the engineers and leaders accountable for it, so each lesson has already been tested against real users and real auditors.

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Agentic AI27 July 2026

Human-in-the-Loop Data Capture

Most capture pipelines put the reviewer at the end of the line, where a finished extraction looks settled and gets waved through. Oversight earns its keep at the point the agent is unsure, which makes this a placement decision before it is a staffing one.

Shardul SinghCTORead the blog

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Define an Outcome

What we learn operating AI

Human-in-the-Loop Data Capture

Engineering Guardrails for AI Agents

ElevenLabs and Production Voice

AI Medical Coding and Autocoding

Explainability by Design

Insurance Fraud Detection With AI

Agent Observability

DeepSeek R1 and Open Reasoning

FDA-Regulated AI

Human-in-the-Loop That Survives Scrutiny

Why Agent Pilots Never Reach Production

AI for Regulatory Reporting and Reconciliation

Synthesia Against HeyGen

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